Privacy Policy 

​

Effective Date: 2025-04-24

We are committed to protecting your privacy. This Privacy Policy explains how your personal data is collected, used, and protected in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

​

1. Who We Are

Data Controller: Samtalsterapi i Malmö
Contact: info@samtalsterapimalmo.se
We are the data controller responsible for your personal information.

​

2. What Data We Collect

We may collect and process:

• Identity Data: Name, email, phone number (when provided by you)

• Technical Data: IP address, browser type, operating system

• Usage Data: Pages visited, time spent, clicks

• Cookie Data: As outlined in our Cookie Policy

​

3. Legal Basis for Processing

We only process your data if we have a lawful basis, including:

• Consent – e.g. newsletter signup, marketing cookies

• Contract – e.g. fulfilling your orders or service requests

• Legal Obligation – e.g. tax and accounting records

• Legitimate Interests – e.g. improving our services (balanced against your rights)

​

4. How We Use Your Data

We use your data to:

• Provide and improve our website and services

• Respond to your inquiries

• Send newsletters or updates (only with your consent)

• Comply with legal obligations

​

5. How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

​

6. Sharing Your Data

We do not sell your data. We may share it with:

• Service providers (e.g. hosting, email, analytics)

• Legal authorities if required by law

All third parties are GDPR-compliant and contractually obligated to protect your data.

​

7. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: info@samtalsterapimalmo.se

​

8. Security Measures

We use secure protocols and technologies to protect your data. However, no online system is 100% secure.

​

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

​

10. Changes to This Policy

We may update this policy. When we do, we will revise the “Last Updated” date. Significant changes will be communicated to users.